Sumners Farm Close retains ranking in Top 20 of home care providers in the East13th August 2019
Sumners Farm Close in Harlow is delighted to have been announced as a Top 20 home care provider in the East of England, by the independent review website homecare.co.uk, for the second year in a row.
The team at Sumners Farm Close provides self-contained 24-hour supported independent living for people in their own apartments. Care is provided based on individual needs so anything from a daily visit and welfare check right through to palliative care can be provided.
Service users and their families are welcome to leave reviews and feedback on the independent care review website homecare.co.uk and providers are given ratings out of 10 based on this feedback.
It is rated 10 out of 10 with recent reviews giving such feedback as; “The care and compassion that the staff showed to my parents has been absolutely outstanding. Those girls have gone above and beyond the call of duty and I am positive that they all loved my mum nearly as much as I did.
“They offered comfort and compassion, not only to my mum but also the rest of the family during the most difficult and painful time. The respect and dignity with which they treated my darling mum will remain with me forever.
“We couldn’t have wished for a better place for my parents to spend their final years.”
The aim of care provision at Sumners Farm Close, and across the Manorcourt Homecare group, is to enable people to live independently, in their own homes, for as long as possible. Sumners Farm Close provides this whilst also giving people the choice of enjoying community life and socialising in the common room and shared dining room if they wish.
Branch Manager Lesley James said, “The reviews and feedback we receive from our clients and their relatives bring us such joy and really make everything we do, so worthwhile.
“We work hard to support independence and create an accessible environment for anyone who wants to live independently – helping people retain that sense of control over their lives. This focus on promoting dignity and respect is at the core of our work and we’re proud to be able to support them in this way.
“Every member of my team treats our service users as if they were their own family and this is the standard we expect from anyone who works with us. I am delighted that this year’s awards have recognised us once again, confirming that the care and support we provide is of a standard we would each expect for our loved ones.”
Sumners Farm Close is part of the Healthcare Homes Group and is based in Harlow. For more information on the range of services it provides, call 01279 213995.
Reviews and ratings can be found at www.homecare.co.uk.Back