Here at the Healthcare Homes Group, we are a recognised provider of care in residential and nursing home settings, in addition to delivering domiciliary homecare, across the East and South of England as part of our Manorcourt Homecare business.

Our objectives have always been to provide the highest standards of personalised care; where dignity is respected; independence is promoted; and where life is lived to its fullest potential.

Through Manorcourt Homecare, we specialise in providing care to people in their own homes from our 14 homecare branches located across East Anglia and into Greater London. This includes support with daily routines, medication, errands, hospital-to-home support, personal care, through to 24-hour live-in care and respite live in care.

We are passionate about providing truly person-centred care and support that is tailored to every individual requiring an in-home care package.

Quality, compliance and security

Our staff are trained to the highest standards and are not only chosen for their skills but for their warmth, friendliness and caring attitude.  The team is focused on providing care that upholds and respects individual’s rights, with a focus on dignity and promoting independence.

Our care staff meet all of the requirements of the Health and Social Care Act 2008 and are all checked through the Government’s Disclosure and Barring Service.

Manorcourt Homecare is accredited to Investors in People.

All of our branches are regulated by the Care Quality Commission and we are very proud that all of our homecare branches are 100% compliant with the standards set out by the Commission.

Caring really is at the heart of everything we do.

We also provide care in residential and nursing home settings across the East and South of England.

Executive Team

The Healthcare Homes Group central office is based in Colchester in Essex.

Here, the senior management team is responsible for the overall management of the group and strict adherence to care guidelines and governance.

Supported by an administration team, the management team oversees a range of business functions including HR, training, health and safety, marketing and finance.

Gordon Cochrane Chief Executive Officer

Gordon joined Healthcare Homes in October 2016 as Commercial Director and was appointed to CEO in April 2017.  Gordon has overall responsibility for the group, including Finance, Business Development, HR, Quality, Clinical Governance and Operations.

Gordon, who is a chartered accountant by profession, initially started in the health and social care sector in 2001 as Financial Director for a national care operator, having previously worked with Ernst & Young.  He has a proven track record in delivering sustained growth and is focused on supporting Healthcare Homes’ founders in integrating both organic and acquisition-based development opportunities into the existing portfolio.

Mathew King Group Finance Director

Mathew has worked with Healthcare Homes since 2008. Before joining, he worked as a Chartered Accountant, carrying out audit work on the organisation whilst working for another company. He specialised in large corporate organisations and gained exposure to a number of complex business cases. Mathew was later approached by Healthcare Homes to join their finance division.

Previously Group Financial Controller, Matt manages a finance team of 15 people across the group.  Matt became a member of the Healthcare Homes Group Holdings board in October 2017.

Helen Gidlow Chief Operating Officer

Helen joined the team in the newly formed role of Group Chief Operating Officer in May 2017.  Helen, who is a qualified registered nurse, has many years operational experience in the industry most recently having responsibility for a division of 65 homes with Barchester Healthcare.  Helen delivers strategic operational and quality assurance support to the group, as it continues on its journey of development and growth.

Maggie McDow Director of Clinical Governance

Maggie is a qualified registered nurse who started her career at the Freeman Hospital, before an established career in the healthcare industry.

Following her initial role of staff nurse, Maggie moved into midwifery before spending some time overseas in the field of paediatrics.  Her first directorship came in 1988 as Director of Quality Assurance & Utilisation Management. Maggie returned to the UK in 1993 and for the next 15 years continued her career in quality and clinical governance for a national provider of private hospitals. Maggie spent some time working in a senior role for the NHS before spending 4 years as a Director of Quality & Assurance for a national leading independent provider of health services. Maggie continued her career as a consultant providing regulatory compliance consultancy to large private healthcare providers.

Maggie joined Healthcare Homes Group in November 2016 and provides strategic leadership and expertise in all matters of governance. Maggie is focused on developing, implementing and maintaining clinical governance policy and procedures across the group.

Janice King Operations Director (Homecare)

Janice began her career in the social care sector in 1992 in a residential care home setting. Following a demand at the time to provide care to people in their own homes, Janice embarked on setting up a homecare service and Manorcourt Homecare began in 1999.

Janice was critical in the growth of the company, from its first few clients to an established homecare provider now with approximately 1800 clients. Janice has been instrumental in Manorcourt Homecare having a reputation for delivering specialist care and support services from its 16 branch locations in East Anglia and Greater London.

Janice is a motivational leader and a role model, sharing her expertise in all matters of homecare. She is passionate about providing person centred care and support services to people in their own homes. Janice is focused and committed to ensure every customer receives a first class service.

Sam Dixon HR Director

Sam initially started in the health and social care sector in 2000, having spent the previous 12 years working for Royal Mail. Sam’s career in the sector began when she joined a not for profit housing and care provider. During this time she gained her Post Graduate Diploma in Human Resource Management and continues to be a member of the Chartered Institute of Personnel and Development. In 2009 Sam moved into the private sector working for a national care provider before moving to the Healthcare Homes Group in September 2015 as Head of HR. An internal promotion for Sam saw her assume the role of HR Director in October 2016.

Sam is a proven leader with significant experience of leading and delivering complex people projects. Sam leads the HR department in providing a high-quality service across the full functional range of responsibilities and provides strategic HR leadership and expertise.

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Training Opportunities

Training and development is an essential part of any career within the care industry, and we pride ourselves on offering a comprehensive package of learning for anyone entering a care career with us.

This is part of our absolute commitment to providing the very best care to our clients, as well as supporting our staff to be confident and knowledgeable within their chosen role.

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Governance

Service Development

At Healthcare Homes, quality of care is at the forefront of everything we do.  We take pride in ensuring our staff are caring, motivated and receive continuous training and development.

Performance Management

We have rigorous performance management and monitoring in place to assess existing services and to identify ways in which our services can be further developed and enhanced.  Our robust clinical governance, finance and IT structures ensure that our operations standards are consistent and well placed to scale as the group continues to expand.

Investors in People

Healthcare Homes Group works to the Investors in People framework, which is the UK’s leading people management standard. It specialises in transforming business performance through people and over a third of the UK’s workforce uses Investors in People today.

Care Pathways

Our clinical expertise, range of services, residential facilities and care in the community are designed to provide continuing, appropriate care pathways that aim to prevent the need for hospital admissions, or enable early discharges from acute settings.

Our care teams are also trained in providing sensitive palliative care, following the highly regarded Liverpool Care Pathway guidelines.