Biggleswade

Bedfordshire

01767 686250

Unit 9
Bizspace – The Pixmore Centre
Pixmore Avenue
Letchworth Garden City
SG6 1JG


    Download brochure

Our Branch

Whether you require assistance on a regular or temporary basis, our flexible range of services means that we can provide as little or as much support as is needed, for as long as required.

Branch opening hours:

Monday-Friday 9am-5.30pm

Out of hours service is available.

Services

  • Personal care routines such as bathing and dressing
  • Domestic tasks such as washing, ironing, cleaning and cooking
  • Support services
  • Shopping – whether this is with you or for you
  • Companionship
  • Escort services – accompanying you to appointments or on social visits
  • Meal preparation
  • 24 hour or live in care
  • Night time care
Matthew King Branch Manager

Please detail any relevant education/training

NVQ Level 3, currently working towards NVQ Level 5

Year started working at Manorcourt Homecare

2017

Why did you decide to work at Manorcourt Homecare

I was headhunted! I have stayed with Manorcourt Homecare because of its ethos and caring nature of management and Directors – not just at ground level

What role did you carry out before you came to Manorcourt Homecare

Deputy Branch Manager

What do you think a person needs to do to be good in your role?

Level headed and compassionate. Have empathy. Be kind but stern when necessary. Always practice what you preach and have a good sense of humour

What’s your favourite part of your working day and why?

Around 3pm when you are in full flow – you can see how much has been accomplished and have a general idea of what needs to be done. This is my ‘sitting on top of the hill with a clear view’ time of day

What has been your biggest career highlight to date?

Having my own branch and seeing it run well

What qualities do you think make a good branch manager?

Hardworking, caring, intelligent, a lot of empathy, time management and dedication

What are your interests outside of work/how do you unwind?

I enjoy seeing live music as much as possible. I have always had a passion for photography. I collect original Smurfs! Currently I spend a lot of time in my man cave/loft dismantling and rebuilding old Sinclair ZX Spectrum computers from the 80’s

What do you enjoy/are you looking forward to the most about working at this branch?

I enjoy working with my dedicated team. I am looking forward to seeing it flourish to its full potential

Louise Davis Administrator

Please detail any relevant education/training

NVQ level 2

Year started working at Manorcourt Homecare

2015

Why did you decide to work at Manorcourt Homecare

After taking care of my Nan, it was a real eye opener to see the work carried out by carers and they inspired me

What role did you carry out before you came to Manorcourt Homecare

I was a manager for Clinique and Jo Malone, both part of the Estee Lauder company.

What do you think a person needs to do to be good in your role?

To have good communication skills, to be able to multitask. To work well within a group and by yourself. To prioritise tasks.

What’s your favourite part of your working day and why?

My favourite part of the day is once the day is does and all jobs set for that day have been achieved to my best ability

What’s been your biggest professional challenge in your current role, or in your career to date?

Completing my first payroll

What has been your biggest career highlight to date?

Having completed 2 years as a carer and becoming the administrator for the branch

What qualities do you think make a good branch manager?

Being able to delegate efficiently and fairly. To follow up and ensure your team members are confident and able to do the work they carry out. To be approachable

What are your interests outside of work/how do you unwind?

Being the best Mummy I can be to two beautiful daughters

What do you enjoy/are you looking forward to the most about working at this branch?

The ability to learn something new each day

Jodie O'Brien Administrator

Please detail any relevant education/training

NVQ Level 2

Year started working at Manorcourt Homecare

2015

Why did you decide to work at Manorcourt Homecare

I moved to a new area and wished for a new career path

What role did you carry out before you came to Manorcourt Homecare

Hairdresser, receptionist

What do you think a person needs to do to be good in your role?

Be efficient, work hard, be organised and follow instructions well

What’s your favourite part of your working day and why?

At the end of the day knowing I have completed all of my tasks and have worked hard

What’s been your biggest professional challenge in your current role, or in your career to date?

Learning payroll

What has been your biggest career highlight to date?

Being accepted for the admin role

What qualities do you think make a good branch manager?

Being approachable, friendly, giving direct orders and keeping a good team morale

What are your interests outside of work/how do you unwind?

I like to spend time with my family and friends

What do you enjoy/are you looking forward to the most about working at this branch?

The changes that have been made to the branch and excelling in my administration role

Biggleswade review score
Based on

Read all reviews
    Unit 9
    Bizspace – The Pixmore Centre
    Pixmore Avenue
    Letchworth Garden City
    SG6 1JG

    01767 686250