Clacton on Sea

Essex

01255 440744

Clacton-on-Sea,
The Mill
355-359 Old Road
Clacton on Sea
Essex
CO15 3RQ

   

Our Branch

Manorcourt Homecare have been successfully providing quality care services across Essex, Suffolk, Norfolk and Cambridgeshire since 1991.  As part of the Healthcare Homes Group, we can also assist with your pathway to residential and nursing care via one of our 37 care homes.

We provide care services in the local community.  Services include personal care, medication, shopping, domestics, support visits to include learning disabilities.  We are also trained in Stoma Care, Parkinson’s, End of Life and Dementia.  We are able to make companionship calls, such as taking you to an appointment.

We cover the following areas: Clacton on Sea, Holland on Sea, Frinton on Sea, Great Clacton, Jaywick, Rush Green, Bocking’s Elm, Bursville Park, Alton Park and surrounding areas.

Whether you require assistance on a regular or temporary basis, our flexible range of services means that we can provide as little or as much support as is needed, for as long as required.

Our team are fully trained and have current DBS’s in place.  A robust training programme is followed which allows carers the opportunity to gain specialist qualifications.  Specialist training qualifications include Dementia, Stoma Care, Parkinson’s and End of Life.

Services

We also offer the following homecare services to the community:

  • Personal care – we assist with showers/baths, hair washing and drying, applying creams
  • Domestic support – laundry and general housekeeping
  • Shopping – whether this is with you or for you
  • Meal preparation – we can prepare meals and cook for you. We can also prepare snacks to leave for you to enjoy later in the day.
  • Live in care
  • 24 hour care
  • Respite – emergency or planned
  • Night care – waking nights and sleeping nights
  • Escorted visits – various appointments, i.e. Doctor’s surgery, hairdresser
  • Companionship – can spend time with your loved one so you can get time for yourself
  • Support to individuals with learning disabilities and mental health – assisting to attend college, support in a work environment, excursions, holidays, social interactions
  • Support with continence including catheters, stomas, changing pads, emptying and cleaning commodes
  • Medication – prompt or administer.  We are also able to collect medication for you.
  • We can support you or a loved one from an hour to 24 hours to suit you and your needs in your own home
  • Any incidentals
Kathy Taylor Branch Manager

Please detail any relevant education/training

Level 5 Health & Social Care/Management. Train the trainer in 90% of the training given at induction, plus Parkinson’s, Dementia, Catheter and Gulp

Year started working at Manorcourt Homecare

2016

Why did you decide to work at Manorcourt Homecare

I was ready for a new challenge and an old colleague recommended Manorcourt Homecare

What role did you carry out before you came to Manorcourt Homecare

Registered manager, trouble shooter for care agencies

What do you think a person needs to do to be good in your role?

Be honest, empathetic, patient, have a can do attitude, be positive and be a good listener

What’s been your biggest professional challenge in your current role, or in your career to date?

To ensure safe and quality care across both branches

What has been your biggest career highlight to date?

Passing my Level 5

What qualities do you think make a good branch manager?

Patience, understanding, tolerance and empathy

What are your interests outside of work/how do you unwind?

Drag racing. I am a company director for Santa Pod raceway

What do you enjoy/are you looking forward to the most about working at this branch?

For the growth to continue, safely and with outstanding quality

Val Medlock Administrator

Please detail any relevant education/training

Pitman Advance Typing, Teeline Shorthand

Year started working at Manorcourt Homecare

April 2016

Why did you decide to work at Manorcourt Homecare

The Job advertised sounded interesting and never a day the same which adds more interested in any job role.

What role did you carry out before you came to Manorcourt Homecare

I was PA to the CEO, Company Secretary and Chairman.

What do you think a person needs to do to be good in your role?

Understanding, quick learner, jack of all trades that knows all aspects to help out in a busy branch.

What’s your favourite part of your working day and why?

Every part of my working day is wonderful, full of action, understanding and laughter.

What’s been your biggest professional challenge in your current role, or in your career to date?

Working my way up the clerical ladder from a clerk typist to a PA to a chairman.

What has been your biggest career highlight to date?

Being promoted from secretary to PA to the CEO.

What qualities do you think make a good branch manager?

Someone who understands, has compassion, and definitely has a good sense of humor.

What are your interests outside of work/how do you unwind?

Walking my lovely dogs, and tending to my garden, growing vegetables and flowers.

What do you enjoy/are you looking forward to the most about working at this branch?

I enjoy everything I do at this branch, every day is a new challenge with something new to complete, be it Payroll, Training and more.

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    Clacton-on-Sea,
    The Mill
    355-359 Old Road
    Clacton on Sea
    Essex
    CO15 3RQ

    01255 440744