Watton

Norfolk

01953 880411

Watton,
The Old Brewery,
High Street,
Watton,
Norfolk IP25 6AB

   

Our Branch

Manorcourt Care in Watton provide complete homecare packages for all of its’ Service Users. Care, comfort and security is provided to Service Users in their own homes.

Every care worker is fully trained to a high standard and have undergone fully enhanced DBS checks. Care workers have attained or are working towards Health & Social Care Diplomas.  We offer specialist training to our team.

We cover home visits in the following areas: Watton, Carbrooke, Scoulten, Hingham, Great Ellingham, Wymondham, Hethersett, Shropham, Hockham, Stow Bedon, Thompson, Saham Toney, Little Cressingham, Ashill, Holmehale, Ickburgh, Foulden, Gooderstone, Northwold, Methwold, Southery, Feltwell, Hockwold, Weeting, Mundford and surrounding villages.

Whether you require assistance on a regular or temporary basis, our flexible range of services means that we can provide as little or as much support as is needed, for as long as required.

Services

  • Personal care – we assist with showers/baths, hair washing and drying, applying creams
  • Domestic support – laundry and general housekeeping
  • Shopping – whether this is with you or for you
  • Meal preparation – we can prepare meals and cook for you. We can also prepare snacks to leave for you to enjoy later in the day.
  • Live in care
  • 24 hour care
  • Respite – emergency or planned
  • Night care – waking nights and sleeping nights
  • Escorted visits – various appointments, i.e. Doctor’s surgery, hairdresser
  • Companionship – can spend time with your loved one so you can get time for yourself
  • Support with continence including catheters, peg feeding, stomas, changing pads, emptying and cleaning commodes
  • Medication – prompt or administer.  We are also able to collect medication for you.
  • We can support you or a loved one from an hour to 24 hours to suit you and your needs in your own home

 

Carole Howlett Branch Manager

Please detail any relevant education/training

NVQ 2 & 3 – Health & Social Care. Commencing level 5

Year started working at Manorcourt Homecare

2011

Why did you decide to work at Manorcourt Homecare

I am very local to the branch

What role did you carry out before you came to Manorcourt Homecare

Team Leader

What do you think a person needs to do to be good in your role?

You need to be able to multitask, be firm but fair with issues and concerns that may arise. Be caring and understanding. Work well with healthcare professionals, service users and families involved in providing care to the highest standards. Work as a team with carers, office staff and management.

What’s been your biggest professional challenge in your current role, or in your career to date?

Improving my computer skills

What has been your biggest career highlight to date?

Working alongside a great team within the office, we can always make each other smile. Being promoted to Care Manager, the company valued me and are supporting me in my new role.

What qualities do you think make a good branch manager?

Communication. Trust is vital. Being able to contribute to the office and care needs; this may include care calls. Approachable.

What do you enjoy/are you looking forward to the most about working at this branch?

I enjoy working alongside my colleagues.

Sam Argent Senior Administrator

Please detail any relevant education/training

Diploma Level 2 in Business and Administration

Year started working at Manorcourt Homecare

2013

Why did you decide to work at Manorcourt Homecare

I wanted a complete change of career and to develop as a person

What role did you carry out before you came to Manorcourt Homecare

Cook Manager

What do you think a person needs to do to be good in your role?

Be flexible, good at multitasking, be understanding and caring

What’s been your biggest professional challenge in your current role, or in your career to date?

Completing my diploma

What qualities do you think make a good branch manager?

To work as part of a team and be seen to pull their weight. Be trustworthy and keep things confidential when required. Be approachable. It is important to be a good listener without being judgmental

What are your interests outside of work/how do you unwind?

Family orientated. I do enjoy social nights out with friends. I love a trip to the cinema. I unwind with a spot of gardening

What do you enjoy/are you looking forward to the most about working at this branch?

I love working with my office colleagues as they make my day.

Nicola Kester Reviewing Officer

Please detail any relevant education/training

NVQ3. Been working in care for 16 years. Worked my way up, previously a registered manager.

Year started working at Healthcare Homes

2012. Left in 2017 and came back in 2019.

Why did you decide to work at Manorcourt Homecare?

Manorcourt Homecare is a friendly company.

What role did you carry out before you came to Manourcourt Homecare?

Support Manager for LD and challenging behaviour.

What do you think a person needs to do to be good in your role?

They need to be friendly, approachable and caring. Good understanding of the company, competent with care and confident.

What’s your favourite part of your working day and why?

Working with those we support and working alongside the carers.

What’s been your biggest professional challenge in your current role, or in your career to date?

Passing my CQC. Currently it is working along side a fantastic team for our up and coming inspection.

What qualities do you think make a good branch manager?

Friendly, approachable, respectful, hardworking and knowledgeable.

What do you enjoy/are you looking forward to the most about working at this care home?

Working with a fantastic team of carers and senior office staff.

Gemma Goodwin Care Coordinator

Please detail any relevant education/training

NVQ Level 3 in Health & Social Care

Year started working at Manorcourt Homecare

2017

Why did you decide to work at Manorcourt Homecare

Daylight hours and something different. A new challenge as I’d never done domiciliary care before.

What role did you carry out before you came to Manorcourt Homecare

Night senior in a care home.

What do you think a person needs to do to be good in your role?

Hardworking, patient and caring.

What’s your favourite part of your working day and why?

Knowing that I have rotared ahead with no issues. Keeping carers happy and in return feeling appreciated by carers.

What’s been your biggest professional challenge in your current role, or in your career to date?

Working under pressure, covering high levels of sickness and still sustaining care.

What has been your biggest career highlight to date?

Achieving my NVQ, getting promoted to coordinator.

What qualities do you think make a good branch manager?

Hard working, caring, supportive, patient and a leader.

What are your interests outside of work/how do you unwind?

Spending time with my husband and two dogs. I physio for a local rugby team as well.

What do you enjoy/are you looking forward to the most about working at this branch?

We work well as a team, get on well, help each other and support each other.

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    Watton,
    The Old Brewery,
    High Street,
    Watton,
    Norfolk IP25 6AB

    01953 880411